Health Services
FHQTC Health Services is a partner in the delivery of health programs within Southern Saskatchewan and Treaty 4. Together with the communities of the File Hills Qu’Appelle Tribal Council (FHQTC), we serve a regional population of more than 5,500 citizens who live on reserve across the 11 member First Nations.
FHQTC Health Services is guided by a comprehensive health services model which balances both traditional and contemporary approaches to wellness. Mainstream health services tend to be specialized, fragmented, and challenging to access, particularly in our rural areas.
FHQTC health planning and delivery is guided by the communities of FHQTC focusing on the importance of treating the whole person or the whole community. Within this context we are guided by the following principles:
- Wholistically healthy people in healthy communities
- Community-based needs, including regular communication and meetings with First Nations’ Health Directors
- Client outcome focused (individual and community)
- Ensuring a Continuum of Services
- Coordinated primary care approach
- Multidisciplinary/cross-disciplinary teams
- Partnerships and collaboration among communities, health providers and health jurisdictions
Vision
FHQ Health Services is respected globally for exceeding quality in the delivery of safe health care services that embrace First Nations cultures and our traditions of wholistic physical, mental, emotional, and spiritual wellbeing contributing to healthy individuals, families, and communities.
Mission
FHQ Health Services is a program of the FHQTC dedicated to the delivery of safe client-centered wholistic care and supportive services for and with our member First Nations that are consistent with our values and meet the needs of our communities.
Values
FHQ Health Services lives the values of the FHQTC:
- Respect
- Accountability
- Cooperation
Integrity
Specific to our health care environment, we emphasize:
- Cultural Practices
- Collaboration & Relationships
- Self-Directed Health Care
- Community Involvement
Innovation
Goals
G1: Our Clients – To provide safe and effective services that place the needs of individual, family, and/or community first
G2: Our Financial Resources – To maintain an efficient and sustainable organization focused on continuous improvement
G3: Our Human Resources – To support career growth and support a desirable working environment
G4: Our Community – To contribute to the growth and development of our member First Nations
Measures of Success
Our highest measures of success are aligned with our goals and determined through:
- Client satisfaction ratings
- Responsiveness to best practices and emerging trends
- Unqualified annual audit
- Expenses do not exceed available resources
- Staff retention rates
- Staff satisfaction ratings
- Annual gathering feedback
Accreditation
Accredited with Exemplary Standing
Accreditation is an ongoing process of assessing health organizations against standards of excellence to identify what is being done well, and what needs to be improved. FHQTC Health Services undergoes a survey with Accreditation Canada, who is dedicated to working with patients, policy makers, and the public to improve the quality of health and social services for all.
The most recent survey was conducted in October 2024, in an aligned/combined survey with All Nations’ Healing Hospital. Each organization was surveyed separately during the time Accreditation Canada surveyors were on-site to complete the review, provide feedback, and give an initial summary on the accreditation process. FHQ Health Services received Accreditation with Exemplary Standing from Accreditation Canada.
Patient Family Advisory Council (PFAC)
The PFAC is an advisory group focused on matters important to patients and families. The Council’s goal is to enhance patient-centered care and improve the overall patient experience at the ANHH and with FHQ Health Services. Clients, patients, families, and staff will work together to achieve these goals.
Current Volunteer PFAC Members:
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Denise GettleCarol Glowa
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Michael GoodwillNichole Goodwill
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Darlene HuberGlenda Paquin
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Linda PeagamElma Shoulak
- Joan Bellegarde
Annual Reports
View annual reports from FHQ Health Services
